AWARDS & ACCOLADES

2019

TripAdvisor 2019 Travellers’ Choice Award

  • Top 25 Hotels for Families – Malaysia: #3

 

2018

Classified as a 5-star beach resort by Ministry of Tourism, Arts & Culture

CSR Malaysia Award 2018 – “Company of The Year” (Hotel Category)

Hotels.com – Loved by Guests Award

Hard Rock International – Hotel Leader of the Year 2017

  • John Primmer, General Manager of Hard Rock Hotel Penang

TripAdvisor 2018 Traveller’s Choice Award

  • Top 25 Hotels for Families – Asia: #22
  • Top 10 Luxury Hotels for Families – Malaysia: #3

2017

Award Winning Chinese Cuisine Chef (Gold Medal) – Yoong Toy Heng @ Chef Heng

Represented Malaysia at the Chinese Cuisine World Championship 2017 in Shenzhen, China

TripAdvisor 2017 Travellers’ Choice Award

  • Top 25 Hotels for Families – Malaysia: #5

The Malaysian Women’s Weekly Spa Awards

  • Most Creative Body Massage: Rhythm Sticks Massage at Rock Spa, Hard Rock Hotel Penang
  • Best Family Spa: Rock Spa, Hard Rock Hotel Penang

Dot Property Malaysia Awards 2017 – Best Hotel Development: Hard Rock Hotel Penang

Rojaklah.com – Malaysia’s Top 10 Hotels & Resorts 2017 Winner

Experts’ Choice Award 2017 Winner

2016

TripAdvisor 2016 Travellers’ Choice Award

  • Top 25 Hotels for Families – Malaysia: #4

HPL Hotels & Resorts – Management Conference 2016: Best Hotel in Training & Development

Most Innovative Body Massage ‘Rhythm & Motion’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

Best Re-energising Massage ‘Rhythm Sticks Massage’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

Best Family Spa: Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016

Expatriate Lifestyle – Best Family Stay Winner

Best Family Resorts – Holidays with Kids 2016 Top 10

2015

Ctrip – Best Supporting Hotel 2015

Expatriate Lifestyle – Excellence Award

TripAdvisor 2015 Travelers’ Choice Awards

  • Top 10 Hotels for Families – Malaysia: #6

TripAdvisor 2015 Certificate of Excellence

The Malaysian Women’s Weekly – Best Family Spa

HPL Hotels & Resorts – Management Conference 2015: Best Hotel in Training & Development

2014 Holidays with Kids Top 10 Resorts

2014

Luxury Travel Guide Global Awards 2014 – Resort Of The Year

Expatriate Lifestyle’s The Best of Malaysia Awards 2014 – Best Family Stay

HPL Hotels & Resorts – Management Conference 2014: Best Overall Performance Award

Tripadvisor Certificate of Excellence 2014

TripAdvisor 2014 Travelers’ Choice Awards

  • Top 10 Hotels for Families – Malaysia
    Hospitality Asia Platinum Awards (HAPA) 2013-2015 (Malaysia Series)
  • HAPA Restaurant of the Year – Dining Experience (Hotels/Resorts) – Hard Rock Cafe Penang
  • HAPA King of Kitchens – The Ambassador of Cuisine – Chef

Mohd Khairusshahri Bin Ghazali

  • HAPA 4-Star Hotel/Resort – Exceptional Experience
  • HAPA Family & Recreation Hotel/Resort – Delightful Experience
  • HAPA Concept Restaurant – Most Innovative Guest Experience (Hotels/Resorts)
  • PRE HAPA Public Relations Excellence

Harpers’ Bazaar Spa Awards 2014:  Best Couple Getaway

2013

Holidays with Kids Top Ten Awards 2013 – Malaysia

Expatriate Lifestyle’s The Best of Malaysia Travel Awards 2013

  • Best Family Stay Winner
  • Best Weekend Break Excellence Award
  • Best Nightlife Experience (Hard Rock Cafe Penang) Excellence Award

TripAdvisor 2013 Certificate of Excellence

Anugerah Prestij Idea Dekorasi Impiana 2012/2013

  • Kategori Premis Perniagaan: Apartmen Liburan

2012

TripAdvisor 2012 Travelers’ Choice Awards

  • No. 1 Trendiest Hotel in Malaysia
  • No. 11 Trendiest Hotel in Asia
  • No. 18 Relaxation/Spa Hotel in Malaysia

2012 World Luxury Spa Awards

Best Luxury Day Spa

2011

Hospitality Asia Platinum Awards (HAPA) 2011 – 2013

  • HAPA Entertainment Outlet of the Year – Best 10 in Asia – Hard Rock Cafe Penang
  • HAPA Signature Family & Recreational Resort – Best 10 in Asia
    2011 World Luxury Hotel Awards
  • Country Winner: Luxury Beach Resort

The Best Of Malaysia Awards 2011 (Travel Awards-Expatriate Lifestyle)

  • Best Family Hotel /Resort Excellence Awards

Hard Rock International Award

  • Hotel & Casino Brand Ambassador of the Year 2010

TripAdvisor 2011 Travelers’ Choice Awards

  • Top 10 Trendiest Hotel in Asia

2010

Hospitality Asia Platinum Awards (HAPA) 2010-2012 (Malaysia Series)

  • Winner HAPA Best Restaurant and Bar – Hard Rock Cafe Penang
  • Winner HAPA Best PR/Marcom Personality – Ms Elisa Saw, Marketing Communications Manager
  • Top 10 HAPA Best 4-Star Hotel/Resort – Hard Rock Hotel Penang
  • Top 10 HAPA General Manager of the Year – Mr John Primmer, General Manager
  • Top 10 HAPA Best All-Day Dining Restaurant – Starz Diner
  • Top 10 HAPA Nightspot of the Year – Hard Rock Cafe Penang
  • Top 3 HAPA Best Purchasing Department
  • Top 10 HAPA Best Front Office
  • Top 10 HAPA Best Concierge

The Best Of Malaysia Awards 2010 (Travel Awards-Expatriate Lifestyle)

  • Best Family Hotel /Resort Excellence Awards

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