The Experience

Mike and Hafiz-friendly, informative good PR and a staff who would go out of the way to make me confortable.

Mike Hafish Barman- Linda reception.. Mike Hafish the two barmen are excellent staff members and make us as very welcome and would want us to return. Linda the receptionist was also an excellent staff.

Freddie and Sim-very good service, helpful and problem solving oriented. Helped me a lot during my check-in. Well done. Thanks.

Philip Ching-extremely helpful, attentive towards details, responsible and excellent. Well done from planning my wedding reception so well, trying his level best to ensure the event went well. He went all out helping us to achieve an ideal wedding. All my guests are happy with the food and service. Our honeymoon stay is full of pleasant surprises, we are surely going home with memories.

We stayed at your hotel for our silver wedding.Had a great time, staff and hotel were the best in malaysia (we have stayed in many).thanks for putting on a great meal looking into the sunset.John the maneger was fantastic,you should be so proud.we will be back soon,gordon

Thank you for the lovely stay we had and congratulations to the staff.

I left behind a red and white swimsuit on the balcony of the room and hoped it had been found and that it could be posted to me if possible.

Thank you

Cheryl and I would like thank the staff at the Hard Rock Hotel in particular - Marley, Vino, Joshua, Hecmi (The Shack Rockers), Mark (Master of Rock) and Russell (Concierge) for making our stay such an enjoyable and welcoming experience. It is so nice to see staff really enjoying what they do. These "rockers" are to be commended on their work ethic and are a true asset to your Hotel. Please pass on our thanks to them again for making our short break a truly memorable and enjoyable experience.
Kind Regards
Mark H. & Cheryl L.

Hi,
We stayed at the Hard Rock Hotel Penang for the night of my Birthday (30th Sept). We had a wonderful time there. We were at the romm# 355 & the room was well appointed. We played in the pools during the daytime and enjoyed a drink @ the shack and later settled for some wonderful pizza at the pizzeria by the beach. At sundown we walked by the beach which was maintained by the hotel. Finally we wrapped up by going to the Hard Rock Cafe which has always been a favourite place for us. We have been to almost 7 HRC around the world and we always buy a Tee as a souvenier. The staff were extremely courteous,energetic,hospitable & customer centric. I was surprised to see the level of energy every one had. I would personally like to thank all the staff in front of the house and the back of the house for making our stay at the HRH memorable.
Thanks & Regards
Karma & Dichen
Darjeeling - INDIA

HeY ROCK STARS!!!
Congratulations on the opening !!!
It was a great experience staying at the hotel.
Excellence service, friendly, energetic and enthusiast staff
KEEP IT UP !!! YOU GUYS ROCKS!!!
Hope to see you guys soon.
-ALL IS ONE-

Hard Rock Hotel Penang
Batu Ferringhi Beach,
11100 Penang, Malaysia
Tel:  +60 4 8811711
Fax: +60 4 8812155

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