The Experience![]() Not only does the Hard Rock Hotel have the best location,best pool and best Mojitos in Penang,the one thing that truly makes this hotel a most memorable and enjoyable experience are the wonderful staff. A huge thank you to Yus,Red,Azim and all the crew..we miss your smiles and laughter.We will definately be back to say hi and have a couple of your Magnificant Mojitos..Keep up the great work guys Regards Mojito Man and Cat Lady - Barry and Alyson Brody 30 July 2010 I would like to say thank you to one of your staff – En. Asrul from Beach Club Dept for helping us found the bracelet in the dark on 04 Aug 2010 at Swimming Pool with full of sands. - Jess Yip 4 August 2010 My family & I would like to thank all Hard Rock Penang staff for the warm welcome we received from u guys. Special thanks to Concierge Dept for sending back my baby pillow & we received yesterday. We really appreciated your kind effort. I will fully recommend your hotel to my business associates & friends. Keep it up. Job well done. - Darren T. 23 May 2010 ~ excellent bed room & interior.. friendly staff, nice enviroment.. wish i can spin @ HRC as a guest dj, definitely i'll be back again really soon guys.. - Dj Reyanz O 16 May 2010 Mike and Hafiz-friendly, informative good PR and a staff who would go out of the way to make me confortable. - Pauline V, Malaysia 22 November 2009 Mike Hafish Barman- Linda reception.. Mike Hafish the two barmen are excellent staff members and make us as very welcome and would want us to return. Linda the receptionist was also an excellent staff. - Martiwa C. 24 November 2009 Freddie and Sim-very good service, helpful and problem solving oriented. Helped me a lot during my check-in. Well done. Thanks. - Jeffrey O. 22 November 2009 Philip Ching-extremely helpful, attentive towards details, responsible and excellent. Well done from planning my wedding reception so well, trying his level best to ensure the event went well. He went all out helping us to achieve an ideal wedding. All my guests are happy with the food and service. Our honeymoon stay is full of pleasant surprises, we are surely going home with memories. - Yin Ying Lim 23 November 2009 We stayed at your hotel for our silver wedding.Had a great time, staff and hotel were the best in malaysia (we have stayed in many).thanks for putting on a great meal looking into the sunset.John the maneger was fantastic,you should be so proud.we will be back soon,gordon - GORDON M. 29 September 2009 Thank you for the lovely stay we had and congratulations to the staff. - Sandra M. 11 October 2009 Cheryl and I would like thank the staff at the Hard Rock Hotel in particular - Marley, Vino, Joshua, Hecmi (The Shack Rockers), Mark (Master of Rock) and Russell (Concierge) for making our stay such an enjoyable and welcoming experience. It is so nice to see staff really enjoying what they do. These "rockers" are to be commended on their work ethic and are a true asset to your Hotel. Please pass on our thanks to them again for making our short break a truly memorable and enjoyable experience. - Mark H. 2 October 2009 I would like to compliment Rachel Tan, Tele-Sales, for her prompt response in resolving my concerns on booking of the rooms due to a card promotion. I have written to her to seek her assistance for the amendments. I was surprised to receive her call today, advising me on the follow up action. Thanks, Rachel. I am sure you will be an excellent "voice" of HRC Penang! Cheers! - HB Teo 23 October 2009 Hi, - Karma Kazi L. 29 September 2009 HeY ROCK STARS!!! - Lisha N. L. 1 October 2009 |













