Hard Rock Hotel Penang
Awards and Accolades

Year 2018

  • Hotels.com – Loved by Guests Award
  • Hard Rock International – Hotel Leader of the Year 2017
    • John Primmer, General Manager of Hard Rock Hotel Penang
  • TripAdvisor 2018 Traveller’s Choice Award
    • Top 25 Hotels for Families – Asia: #22
    • Top 10 Luxury Hotels for Families – Malaysia: #3

Year 2017

  • Award Winning Chinese Cuisine Chef (Gold Medal) – Yoong Toy Heng @ Chef Heng
    Represented Malaysia at the Chinese Cuisine World Championship 2017 in Shenzhen, China
  • TripAdvisor 2017 Travellers’ Choice Award
    • #5 Family Hotel in Malaysia
  • The Malaysian Women’s Weekly Spa Awards
    • Most Creative Body Massage: Rhythm Sticks Massage at Rock Spa, Hard Rock Hotel Penang
    • Best Family Spa: Rock Spa, Hard Rock Hotel Penang
  • Rojaklah.com
    Malaysia’s Top 10 Hotels & Resorts 2017 Winner

Year 2016

  • TripAdvisor 2016 Travellers’ Choice Award
    • Top Hotels for Families – Malaysia: #4
  • HPL Hotels & Resorts – Management Conference 2016: Best Hotel in Training & Development
  • Most Innovative Body Massage ‘Rhythm & Motion’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016
  • Best Re-energising Massage ‘Rhythm Sticks Massage’ by Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016
  • Best Family Spa: Rock Spa – The Malaysian Women’s Weekly Spa Awards 2016
  • Expatriate Lifestyle – Best Family Stay Winner
  • Best Family Resorts – Holidays with Kids 2016 Top 10
  • HPL Hotels & Resorts – Management Conference 2014: Best Overall Performance Award
  • Tripadvisor Certificate of Excellence 2014
  • Hospitality Asia Platinum Awards (HAPA) 2013-2015 (Malaysia Series)
    • HAPA Restaurant of the Year – Dining Experience (Hotels/Resorts) – Hard Rock Cafe Penang
    • HAPA King of Kitchens – The Ambassador of Cuisine – Chef Mohd Khairusshahri Bin Ghazali
    • HAPA 4-Star Hotel/Resort – Exceptional Experience
    • HAPA Family & Recreation Hotel/Resort – Delightful Experience
    • HAPA Concept Restaurant – Most Innovative Guest Experience (Hotels/Resorts)
    • PRE HAPA Public Relations Excellence
  • Harpers’ Bazaar Spa Awards 2014:  Best Couple Getaway

Year 2013

  • Expatriate Lifestyle’s The Best of Malaysia Travel Awards 2013
    • Best Family Stay Winner
    • Best Weekend Break Excellence Award
    • Best Nightlife Experience (Hard Rock Cafe Penang) Excellence Award
  • Anugerah Prestij Idea Dekorasi Impiana 2012/2013
    • Kategori Premis Perniagaan: Apartmen Liburan

Year 2012

  • 2012 World Luxury Spa Awards
    • Best Luxury Day Spa

Year 2011

Year 2010

  • Hospitality Asia Platinum Awards (HAPA) 2010-2012 (Malaysia Series)
    Winner HAPA Best Restaurant and Bar – Hard Rock Cafe Penang
    Winner HAPA Best PR/Marcom Personality – Ms Elisa Saw, Marketing Communications Manager
    Top 10 HAPA Best 4-Star Hotel/Resort – Hard Rock Hotel Penang
    Top 10 HAPA General Manager of the Year – Mr John Primmer, General Manager
    Top 10 HAPA Best All-Day Dining Restaurant – Starz Diner
    Top 10 HAPA Nightspot of the Year – Hard Rock Cafe Penang
    Top 3 HAPA Best Purchasing Department
    Top 10 HAPA Best Front Office
    Top 10 HAPA Best Concierge
  • The Best Of Malaysia Awards 2010 (Travel Awards-Expatriate Lifestyle)
    Best Family Hotel /Resort Excellence Awards
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